OUR MISSION

To offer highly specialized, excellent, prompt, affordable and accessible healthcare services that would meet the health care needs of our clients in an environment that promotes hope and dignity irrespective of status whilst developing highly competent healthcare personnel in an environment that stimulates excellent and relevant research.

 OUR VISION

To be a tertiary healthcare facility that is second to none in Nigeria and comparable to any center in the world: delivering high quality healthcare services to our clients; training appropriate, skilled and efficient health workers; and conducting research for the advancement of healthcare.

 SERVICE STANDARD

  • Patients attending ABUTH and their relatives are entitled to warm and courteous reception.
  • All patients would be attended to in a fairly, timely, honest, effective and efficient manner.
  • Specialized Clinics run from 9am to 4pm daily, Calls start at 4pm. All patients are seen same day.
  • The average waiting time is 1 hour and 15 minutes in very busy clinics. Efforts will be made to reduce the waiting times as much as possible.
  • All emergencies will be attended to immediately. Triage will be applied where there are many emergencies presenting at same time.
  • All patients are entitled to be informed of their condition and plan of management (treatment, investigations, admissions, surgeries, etc).
  • All information given by patients or discovered in the course of examination would be treated confidentially.
  • All patients will be given optimal treatment determined by their clinical condition and the facilities on ground.
  • You may be required to do investigations to aid diagnosis and management of your condition and you may be given appointment to come back for review with results of investigations.
  • All payments for card, investigations, surgeries, admissions, consumables, treatments, drugs, etc are to be made to the cashiers at designated payment centers and please obtain receipts for all payments.
  • It is an offence for you to offer money to staff as inducement or to breach established channels.
  • If you or your relatives need assistance, kindly discuss with the Nursing staff on duty, staff at information office or call any of the telephone numbers displayed on the walls.
  • Staff on duty should be treated courteously by patients and their relatives.
  • All patients and relatives should help in keeping the environment clean.
  • Kindly channel your complaints to the information / complaints desk near the General Out patients Department or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..

For emergencies please call: 069-876132 (Accident & Emergency); 069-876150 (Hospital Matron’s office); 069-876305 (Telephone Exchange) or 08069156104 (SERVICOM Nodal Officer).

Prof. Sunday Adeyemi Adewuyi